No Shipping Label options after update

  • Unknown's avatar
    blawesomeshop · Member ·

    I run a woocommerce site and can no longer print shipping labels. I have the Woocommerce Services plugin activated and was able to print shipping labels successfully up until a few days ago.

    Now, the only way I can print labels is if the Jetpack plugin is also activated. Woocommerce Services doesn’t work by itself anymore.

    And on top of that, the shipping labels I can print now (if Jetpack is activated) are more expensive than before. What is happening here?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/my-account/create-a-ticket/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

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