no sparkline response

• 

  barrysalter · Member · Mar 16, 2013 at 1:50 pm

  • Copy link
  • Add topic to favorites

  no sparkline response………when I click on it ….I go to a blank page with just the words
  Wordpress and menu on it.
  When I click on one it dissapears.

  I also get the same page when I try and access more stats from the wordpress .com
  site.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 17, 2013 at 12:59 am

  • Copy link

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

• 

  barrysalter · Member · Mar 17, 2013 at 9:22 am

  • Copy link

  Thanks for getting back to me

  I have gone through all those details and checked /changed everything you say to do…..and also tried chrome

  the results are the same.

  The sparkline does not respond as an automatic link I have to righr click on it and select “open link ” for it to then take me to this strange page with just two words on it ………Wordpress and Menu
  neither work as a link

  It has worked in the past…..but sadly no more :)

  thanks

  barry

• 

  barrysalter · Member · Mar 17, 2013 at 9:51 am

  • Copy link

  Also when I go into the “Site stats” area where it says

  “Did you know you can view enhanced stats on the WordPress.com homepage? ” and click in the box………………I get the blank screen with just the two words………..wordpress and menu ( same as before)

  barry

• 

  barrysalter · Member · Mar 17, 2013 at 7:24 pm

  • Copy link

  Tried explorer 9.changed back to 8..and also tried chrome…………..same results in all browsers

• 

  barrysalter · Member · Mar 17, 2013 at 10:14 pm

  • Copy link

  Seems that I can now get it to work in Chrome…….but explorer 8 and 9
  seems totally screwed up……….So it working and down to the browser.

  Quite why i have no idea.I wonder if I can do a clean install of explorer…..or Ill just stay with chrome.

  thanks

  barry

• 

  timethief · Member · Mar 18, 2013 at 12:14 am

  • Copy link

  Which version of Chrome is it working in please?

• 

  barrysalter · Member · Mar 18, 2013 at 8:52 am

  • Copy link

  Version 25.0.1364.172

  which I think is the latest version

  barry

• 

  barrysalter · Member · Mar 18, 2013 at 8:53 am

  • Copy link

  Version 25.0.1364.172

  which I think is the latest version

  barry

• 

  staff-blorbo · Staff · Mar 18, 2013 at 8:02 pm

  • Copy link

  It looks like you were using Internet Explorer 7.

  If you are using Internet Explorer 9, this means that you have Compatibility Mode enabled, which renders everything like Internet Explorer 7 would. If that is the case, please try disabling Compatibility Mode.

• 

  barrysalter · Member · Mar 18, 2013 at 10:39 pm

  • Copy link

  Many thanks…………..I upgraded to explorer 10 today……….and it all seems to be working now.

  barry

• 

  staff-blorbo · Staff · Mar 18, 2013 at 10:45 pm

  • Copy link

  You’re welcome!