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  elizabethdaborn · Member · Jul 21, 2014 at 10:04 pm

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  Hi,
  The stats on my wordpress blog say that I haven’t had a single viewing since June 2. People have managed to comment on my blog though and the stats for my wordpress shop show that people have viewed my products. This seems to have happened around the time I upgraded to wordpress.com.

  I would appreciate any help!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 21, 2014 at 10:09 pm

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  http://www.owlandtheelephant.co.uk/ is not hosted by WordPress.COM. owlandtheelephant.co.uk is hosted by BlueHost
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  Note: If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  elizabethdaborn · Member · Jul 21, 2014 at 10:23 pm

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  Hi, thanks for your quick reply…can you tell I’m new to all this?!! I will check out the links and hopefully get it sorted.

  Thanks again.

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  timethief · Member · Jul 21, 2014 at 10:31 pm

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  You’re welcome and best wishes. WordPress.com and WordPress.org are completely separate and different http://support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.