No way to contact wordpress help?
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I can assure you there is absolutely nothing wrong with your account, nor with any of the sites in your account.
The problem is in your browser, on your computer, not loading all the code our site needs to work.
You can try the following things to rule out the most common causes:
1) clear the browser cache
2) disable all browser add-ons/see if the problem exists in incognito/private mode
3) see if the problem exists if you use a completely different browser.
If none of that makes a difference, the problem could be with your internet connection instead:
4) unplug your modem/router from the power for a few seconds, then restart it
5) flush your computer’s DNS cache (you’ll need to check your operating system’s Help section for instructions how to do this)
6) if possible, see if the problem occurs if you use a completely different computer or internet connection
Please let us know the result for each of these steps.
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I see the link. You’re most likely experiencing an issue with your browser. How many other windows to other sites do you have open at the same time? Do you face the same issue in both Edge and Chrome? Could you try a different browser? Make sure everything else is closed and try logging in to wordpress again.
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache -
@kokkieh apologies for overlapping you, I didn’t see your reply that had gone over to page 2 and when I saw that @staartmees said the link was missing I wanted to reassure the OP it had worked after trying for days to add a screenshot.
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Did you follow the steps I gave in my reply above? That will help you narrow down what is preventing the data from loading in your browser.
Based on your screen shot, the most likely culprit is the ad-blocking plugin I see an icon for in your browser toolbar, so see if disabling that helps.
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We keep our own backups, but you can keep some record yourself too by exporting them: https://wordpress.com/support/export/
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