NO way to send confirmation email

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  valsabulis · Member · Jun 28, 2016 at 5:42 am

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  How can I confirm my email if I never received one and there is no way to resend??????

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  micawbr · Member · Jun 28, 2016 at 11:23 am

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  Have you looked for the confirmation email in your spam filter? If you use Gmail or Google Apps, please have a look at this support page for assistance: https://en.support.wordpress.com/email-notifications/gmail-issues/

  Did you use the correct email? You can check it at account settings. If the email is incorrect, update it and click the Save Account Settings button. There’ll be a message saying that there’s a pending change. Check your inbox for the confirmation email and click the link within to verify your email address.

  If neither of the above solve the problem, add “modlook” to the tags of this forum thread to let WordPress.com staff know that you need assistance with this issue.

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  kokkieh · Staff · Jun 28, 2016 at 4:14 pm

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  Hi there,

  I’ve sent an email to the address associated with your account. Please let me know if you don’t receive it.

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  valsabulis · Member · Jun 29, 2016 at 12:07 am

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  Thanks kokkieh.

  It seems very strange to expect people to confirm email addresses but to then manually have to send a confirmation when it fails (which it sometimes does!)

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  kokkieh · Staff · Jun 29, 2016 at 8:03 am

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  In some cases, especially when people sign up via Gravatar directly rather than via WordPress.com, the emails fail to go out. This shouldn’t happen and we’re working to fix that.

  In your case, however, the logs show that the email was sent, so if you didn’t receive it there might be a problem with your email address instead.

  Either way, we need to make sure you can send and receive emails at the address associated with your account, as that’s the primary, and in some cases the only way, to prove that you are the owner of the account.