no way to upload videos from iOS app after latest update

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  olubling · Member · May 22, 2014 at 4:31 pm

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  why can I no longer upload videos in the latest iOS update?

  this is critical from my blog and I also pay for the ability to upload videos.

  thanks,

  Oz

  The blog I need help with is: (visible only to logged in users)

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  olubling · Member · May 22, 2014 at 4:34 pm

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  in addition I can no longer see any of the blogs that I follow in the iOS app except my own.

  Your iOS app seems very buggy in terms of showing content.

  When you went ahead and implemented the ability to add multiple photos at the same time, it seems like the ability to add videos got left out of the app.

  Can you able to address this quickly?

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  jeremeylduvall · Member · May 22, 2014 at 5:12 pm

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  Hi Oz,

  You are correct – the ability to upload videos through the iOS app was recently removed as we look to improve the feature in general. We’re working on adding it back in as soon as possible.

  In addition I can no longer see any of the blogs that I follow in the iOS app except my own.

  Just to confirm, this is in the Reader tab correct (the Reader icon at the bottom)? If so, can you click the tag icon in the upper right-hand corner and make sure “Blogs I Follow” is selected?

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  olubling · Member · May 22, 2014 at 5:32 pm

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  hi jeremy,

  thanks for the quick response. I hope the video feature comes back quickly. It’s critically important to blog posting.

  about the blogs that I follow – yes, this is in the reader tab. I just did what you asked and selected blogs I follow (although it was already selected) and I don’t see the other two blogs I follow.

  I do however see posts from the two other blogs I follow on the web interface.

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  jeremeylduvall · Member · May 22, 2014 at 9:04 pm

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  Hey Oz,

  That’s very odd. Can you let me know what version of the app and what operating system (Android vs. iOS) you’re using? You can find the app version by clicking “Me” -> Settings -> About and reading the numbers under WordPress for [Platform]. If you’re on iOS, it should read 4.0.3.

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  olubling · Member · May 22, 2014 at 9:39 pm

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  i’m running the latest version of iOS on an iphone 5s and wordpress 4.0.3.

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  jeremeylduvall · Member · May 23, 2014 at 4:27 pm

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  Hey Oz,

  Can you do me a favor and take a screenshot of your Reader in the iOS app and upload it to your Media Library?

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  olubling · Member · May 23, 2014 at 5:46 pm

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  sorry where is my media library?

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  jeremeylduvall · Member · May 23, 2014 at 6:15 pm

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  You can add it to your Media Library following this link:

  https://noarae.wordpress.com/wp-admin/media-new.php

  Please note, you’ll need to move the image from your phone to your computer to do this. The easiest way to do that is to either A) text the image to yourself or B) open iPhoto on your Mac. The photo should load in your photo stream.

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  olubling · Member · May 23, 2014 at 6:18 pm

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  ok, I just uploaded it uploaded.

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  jeremeylduvall · Member · May 23, 2014 at 8:07 pm

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  One last question – can you click “Me” -> “Settings” and take another screenshot?

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  olubling · Member · May 25, 2014 at 10:53 pm

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  Ok uploaded.

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  jeremeylduvall · Member · May 27, 2014 at 4:19 pm

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  Still looking into why this is happening? Have you tried logging out and logging back in?