No website access

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  shammysdiary · Member · Jun 25, 2015 at 3:01 am

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  Hi, I tried out the squarespace trial just to see how it would look and connected my website as a 3rd party, and now I can’t access my website or the wp admin.

  I took out the 3rd party connection at squarespace and deleted the trial. How do I get my website back?

  I’m okay with transferring my shammysdiary.wordpress.com to shammysdiary.com
  and I’ll be okay with loosing the blog posts I wrote on shammysdiary.com.

  I just would like to have access to my website.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 25, 2015 at 7:46 am

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  Hi there. https://shammysdiary.wordpress.com/ looks fine to me. Did you use to have http://www.shammysdiary.com/ connected to that site, or was it a completely different site?

  If http://www.shammysdiary.com/ was a completely different site you need to post in the WordPress.org forum as http://www.shammysdiary.com/ appears to be a self-hosted site, not a free WordPress.com site: http://wordpress.org/support/

  If you want to use that domain with your WordPress.com site, you need the domain mapping upgrade. Instructions here: https://en.support.wordpress.com/domains/map-existing-domain/