nobody could access my page

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  christinemarote · Member · Nov 12, 2014 at 10:18 am

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  Hi,
  Since yesterday a lot of people in Brazil send me messages that couldn’t access my blog. I’m in China and with VPN a ccessed.
  But today, also here we cannot access.
  What’s going on?
  I double check my dominio and my account, both are paied and ok.
  Please contact me ASAP.
  Regards
  Christine

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Nov 12, 2014 at 7:43 pm

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  Hi Christine,

  It looks like your domain is not pointing to WordPress.com name servers:

  http://en.support.wordpress.com/domain-helper/?host=chinanaminhavida.com

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let me know if you have any questions!

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  christinemarote · Member · Nov 13, 2014 at 3:00 am

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  Hi Grace.
  I already check my DNS in the server. Is ok now. But the page doesn’t is on line yet. What I can do? Please….

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  christinemarote · Member · Nov 13, 2014 at 2:12 pm

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  Hi,
  Until now my page cannot be open in a PC. I only opened in my tablet.
  Please, could you help me?

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  gracejiyoung · Member · Nov 13, 2014 at 6:39 pm

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  Hi Christine,

  It is mostly likely just the cache as I can see your site:

  

  Can you please try clearing out your cache and cookies using the guide below?

  Solve Common Browser Issues

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  christinemarote · Member · Nov 14, 2014 at 1:47 am

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  Thank you so much. Now is working well.
  All the best! =]

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  gracejiyoung · Member · Nov 14, 2014 at 5:58 pm

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  Perfect! You’re very welcome!

  Happy Blogging!