Non public forum support required
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Is there a way to speak directly to word press that is not in a public forum? The issue I need to discuss can not be discussed properly publicly.
The blog I need help with is: (visible only to logged in users)
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re: getting wordpress.com support
Unless your question is of a sensitive nature re: personal identity or or financial information you could simply type modlook into the sidebar tags on this thread for a Staff follow-up.How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
Alternatively, please read Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contact. Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/Lastly for direct email support you can email WordPress.COM Staff at:
help@wordpress.com -
Hi franticfilms,
Is there a way to speak directly to word press that is not in a public forum?
These forums are where we provide support for sites using the Free plan. If you can give me an idea of what you need to discuss, we can look at the best way to move forward.
Thanks!
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