Non updradation of jetpack plan(wordpress.com) to personal after payment of amount
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I have paid Rs 2000(towards Jetpack personal plan for 1yr) but though the amount was deducted from my bank account, my plan is not upgraded to ‘Personal’.I have contacted the payment gateway as well as my bank.They have confirmed that this transaction is successful and that the amount is received by Automattic. I have sent many mails to Automattic directly, I haven’t received any response from them yet. I have even mailed to help@wordpress.com still no response!. Then I tried to contact Jetpack but I am unable to contact Jetpack as my plan is still shown as ‘free’. Please intervene and provide a solution as the money that is already paid towards the upgradation.
The blog I need help with is: (visible only to logged in users)
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https://en.forums.wordpress.com/topic/non-updradation-of-plan-to-personal-after-payment-of-amount/
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