nonsense "Rate the experience "

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  rikyfelderer · Member · Jan 15, 2015 at 8:12 am

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  Hi Wp,
  I just recieved the wordpress maily about the staff answer to a request on the forum.
  Please note that I’ll never answer to such a question.
  That asks me if the help of the staff member was “good, ok or not good”
  He was great. The problem is that the answer provided to me is (in my opinion) inadequate to my needs. But not because of the staff member! Because of the tools he has to deal with!
  So the service provided is bad, the staff was great.
  So what should i do?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jan 16, 2015 at 3:12 am

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  We do our best to assist WordPress.com users, but we also understand that sometimes the answer is not what someone was hoping to hear.

  That is one of the gaps in the feedback system and I appreciate you both understanding that and taking the time to write a note to us about it. I will pass along your comment.

  Thanks again.