noob with a noob question

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  050682h · Member · Nov 16, 2011 at 6:41 am

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  Hey all, just signed up for my 1st blog and have hit a wall. When I click on the “my blog” icon i get the options to post new blog, edit dashboard, etc. Whenever I click on any of these icons I am taken to a blank white page.

  Help?

  Edward

  The blog I need help with is: (visible only to logged in users)

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  tandava108 · Member · Nov 16, 2011 at 9:10 am

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  It sounds like something isn’t working. What browser are you using?

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  timethief · Member · Nov 16, 2011 at 7:12 pm

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  Whenever I click on any of these icons I am taken to a blank white page.

  I agree with tandava108 it sounds like you have either a browser issue or a Flash issue to me. Will you please provide us with some details so we can try to help you?

  1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

  3.Which browser and version of it are you using?

  4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  5. Is your browser version up to date? You can upgrade any browser version here.
  http://browsehappy.com/

  6. Do you have third party cookies enabled?

  7. Do you have JavaScript enabled?

  8. Do you have another browser you can try?

  9. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/