nope

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  drhieu · Member · Nov 29, 2024 at 4:58 am

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  My domain has been transfer to wordpress.com for 1 year. But now, when login to dashboard I can not find my domain to manage DNS
  I had received an email like this:
  ‘You are receiving this message because you recently registered or changed the contact information for one or more of the following domains: ungbuoubmt.com.

  ICANN, the organization responsible for the stability of the Internet, requires you to verify the email address associated with your domain registration to make sure you receive important notifications about your domain.

  The email address we currently have on file is: (email visible only to moderators and staff).

  Please click the following button to verify your email address as soon as possible, or your sites and emails that use this domain will stop working.’

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  dragstor · Member · Dec 4, 2024 at 8:29 pm

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  Hey, @drhieu! 👋

  The domain you’re referring to was registered from another account, and this email is listed as a domain contact email (used for WHOIS details for the domain).

  💡 Try logging in to WordPress.com with your other email.

  If you can’t remember it, you may have to complete the Account Recovery procedure by submitting this form:

  • https://wordpress.com/wp-login.php?action=recovery

  🚩 Ensure you have the transaction ID for your purchases, as they will significantly help in restoring access to your account 👍

  Here’s how you can find the transaction ID:

  • https://wordpress.com/support/billing-history/#retrieve-a-transaction-id

  🔐 On the other hand, if you do remember the correct account email but forgot your password, you can reset it here: https://wordpress.com/wp-login.php?action=lostpassword.