Norton Safe Web Site Rating
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I use Norton and whenever my site turns up on Google instead of having the green “site is safe” icon next to it, it has the grey “?” icon. I don’t want people to be afraid to click on my blog, so I registered for Norton Safe Web and submitted my site.
Norton’s instructions say to “add a publicly viewable file at the root folder of your Web
site.” They gave me a file name and content. I checked wordpress forums for “root folder” because I don’t anything about it. I found a post about Google webmaster tools else that said I cannot access my root folder on wordpress. The post recommended creating a page with the file name. How can I do this?The blog I need help with is: (visible only to logged in users)
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On the face of it, it would seem the same technique as the page one creates for verifying with Google’s webmaster tools. http://support.wordpress.com/verifying-with-google-webmaster-tools/
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I know nothing about the norton safe web stuff. Did they like google give you a file name? Was there supposed to be anything put into the file?
If they gave you a flie name and said to leave it blank inside, follow the same procedure for Google and make a new page (page > add new) and put the file name norton gave you into the title field and click publish. After you have verified the page, to keep it from showing up in your page navigation, open the page you created in the page editor and in the attributes section, make it a child of another page – any page – and then click “update page.” The page will have to remain on your site so that norton can find it in the future when they scan for security issues.
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I’m not sure, but I think the Norton procedure might be slightly different from Google. When I tried to register my site they sent me an email with both a file name and content (just a series of numbers). The file name is the url they will verify.
Before I posted here I tried to create a backdated post with the file name and content, but it did not verify because the date became part of the ur and so it was not the url I had been given.
Now I will try instead to create a new page as suggested, though I’ve never done this before. I think it must remain visible though. The instructions say:
Step 1: Add a publicly viewable file at the root folder of your Web
site. -
hi again, I created the new page, but verification failed again. Norton asked me to add it to my root
folder. so now I’m going to try make the page invisible because it shows up at the top of my blog -
If it’s not visible, even as a child page, it will never verify.
I’d take this to Support directly. http://support.wordpress.com/contact/
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thank you, yes I will take it to wordpress support. And maybe to Norton, too. The Norton message kept saying verification failed and kept asking me to add it to root folder
I made the page invisible (private) only after the second and third verification failed. This is a temporary measure. I did not want the public to see it and I did not readily see how to make a “child page.”
thank you to everyone who replied. I will follow-up when/if I have an answer.
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