Not a full refund.
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Looking at the refunds, i am only being refunded about 1/3 of what i have paid. I would like a full refund. I purchased the personal plan first, then i purchased the premium on top of that. I went to refund the premium and only got the personal plan back. Please fix this asap. Thanks!
The blog I need help with is: (visible only to logged in users)
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Staff need details.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation, or the domain expiration take place?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi –
No problem, I can get this fixed up for you. I just want to verify that you do not have any immediate plans to use masonfallstrom.com? When a domain is canceled it becomes unavailable for sometime before it can be bought again and used elsewhere. It’s also possible that someone else buys it first, leaving you empty handed.
Please confirm that you understand the above information. More details can be found here: https://en.support.wordpress.com/cancel-domain/
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