not a valid json response

  • Unknown's avatar
    shadskeet541 · Member ·

    I was working on adding data to a page and hit save and received an error ‘not a valid json response’  After that, I couldn’t save anything on the site and now I cannot even sign onto the site.  https://knotbored.000webhostapp.com/

    I started to take pictures of the error message, but after about 10 I say that it was going to be about 100 pages.  There are a few attached so that the general errors are known.  At this point, I cannot even sign back on.
    What do I do?
    Christina

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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