not able to access my website. please help

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  reinersridgemarketing · Member · Jan 21, 2022 at 3:55 pm

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  error establishing database connection. WordPress account admin was changed without authorization. not able to access WordPress

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-sheva · Staff · Jan 21, 2022 at 7:00 pm

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  Hi @reinersridgemarketing,

  Whats your site’s URL?

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  reinersridgemarketing · Member · Jan 22, 2022 at 2:11 am

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  Home

  My login information and username is no longer identified through WordPress

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  staff-blorbo · Staff · Jan 22, 2022 at 7:29 pm

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  That is a self-hosted WordPress.org site, hosted with Siteground, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, are you sure that you have the correct MySQL database username and password in the wp-config.php file?

  Are you sure that you have typed the correct MySQL database hostname into the wp-config.php file?

  If yes to both, then you’ll need to contact your hosting provider’s support to ask why your database server is offline: https://www.siteground.com/company#contactus