Not able to access our account

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  lorilseaman · Member · Sep 25, 2020 at 6:20 pm

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  Hello. We are suddenly unable to even load our login page. After looking through the forums, it appears that something within the theme may be broken and we need to make updates. However, we cannot even access your system in order to make changes.

  When I go to http://www.danyoplasticsurgery.com/wp-admin/ I get a message that says:
  This page isn’t working
  http://www.danyoplasticsurgery.com redirected you too many times.
  Try clearing your cookies.
  ERR_TOO_MANY_REDIRECTS

  We cannot even login to the premuim account to get the agent chat feature.

  Lori Seaman

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  billiemaroudas · Member · Sep 25, 2020 at 6:42 pm

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  Hello,

  I am afraid that this forum is not the right place to get help with your issue. The main role of it is to provide help for sites fully hosted by WordPress.com.

  Your site is hosted by GoDaddy. Please contact your hosting provider for this issue.

  If you seek help for self-hosted WordPress sites use the following forum
  https://wordpress.org/support/

  Hope this helps.