Not able to add hyperlinks

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  hopewellslibraryoflife · Member · Feb 28, 2023 at 8:02 pm

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  Using Firefox, cleared cache & restarted. Still happening for a several days now. The page acts unstable in Classic Block–flickering etc. When I highlight the item & then click on the hyperlink icon it either a)’pretends’ to add it–shows a hyperlink before I’ve pasted the text; or won’t give me access–shows the hyperlink box but it flickers too fast to click. It is a mess.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Mar 3, 2023 at 3:56 pm

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  Hello there,

  Happy to help you with this.

  Can you tell me which page you’re working on whereby you’re adding hyperlinks to the content please?

  I’d like to try and replicate what you’re seeing there.

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  hopewellslibraryoflife · Member · Mar 23, 2023 at 6:43 pm

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  Partially resolved. I can now work in Chrome. I deleted all history, cache, all cookies. Works in Chrome.

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  staff-totoro · Staff · Mar 23, 2023 at 11:25 pm

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  Hi there,

  Thanks for clarifying. You still have this issue in Firefox after trying the same things (clearing cache and cookies) or has the issue been resolved for you there as well? If not please confirm that you are using the most updated version of the browser. You can see the current version of Firefox here: https://browsehappy.com/

  Also, if you try a Private Window (File > New Private Window) do you have the same issue. Or does it work correctly in that view, but does not work in a standard browser window?

  Thanks for the additional info!