Not able to add payment method

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  thepinkdrinkwriter · Member · Oct 19, 2021 at 6:58 am

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  Hello, I am not able to add a payment method to my account. I am getting error HYTFSI.
  Also when I try to pay using a debit card the payment gets declined.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Oct 19, 2021 at 7:11 am

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  Hello

  It might be an issue with the debit card, please contact the respective bank they might be blocking international transactions on that card for WordPress.com.

  I have tagged this thread for staff assistance, they would get back to you asap.

  PS: To reach out to support staff directly please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Regards:

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  aleone89 · Staff · Oct 19, 2021 at 7:38 am

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  Hello there,

  I can’t see any hindrances with the WordPress.com account with regards to making a purchase.

  If the card is declined, you would need to reach out to the bank to make sure the card is functioning properly.

  I hope this helps.