Not able to add plugins

  • Unknown's avatar
    mspence1967 · Member ·

    I have a few wordpress sites and for one of them I am not able to add plugins anymore. Not sure what happened that caused this but I need help getting this back

  • Unknown's avatar
    torres126 · Member ·

    Hi there,

    We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

    Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

    Let us know this information and we’ll try and move forward. :)

    If you’re referring to WordPress.com Sites, then sadly, only sites with the Business Plan can upload custom plugins. However, all sites do get access to some plugins automatically.

    Learn more: https://en.support.wordpress.com/plugins/

    There are also some incompatible plugins to be aware of which cannot be used on WordPress.com entirely. Those are listed here: https://en.support.wordpress.com/incompatible-plugins/

    If you state what you’re trying to do though, there may be some alternatives, so feel free to ask. However, please post in the self-hosted forums if your site is not hosted with WordPress.com.

    Let us know if you have any further questions. :)

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