Not able to buy my own DOMAIN

  • Unknown's avatar
    manimofoundation487d959450 · Member ·

    I can’t add to cart the domain (manimofoundation.org) which we had until a few days back. I missed the payment of the domain coz of some issues with my account.
    N now when m trying to get the same doamin its not showing.
    Please look into it

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’m sorry for the inconvenience you’ve experienced regarding your domain. Let me explain what happened.

    When your plan was automatically renewed last month, you filed a chargeback for that payment. Due to this chargeback, all your upgrades, including the domain, were removed from your account.

    The chargeback dispute has since been resolved, and your credit card issuer has refunded your payment. However, there’s a chargeback fee incurred on our end to cover the costs of the dispute resolution process. Had the plan been canceled directly through us, we would’ve issued you a refund and avoided that chargeback fee. You can learn more about the chargeback process here: https://wordpress.com/support/payment/chargebacks/

    To get your domain back, the first step is to pay the chargeback fee that has been added to your cart. You can make this payment at the following link: https://wordpress.com/checkout/manimofoundationdotorg.wordpress.com

    Once that’s done, please contact us again, and we’ll restore your domain.

    Please don’t hesitate to reach out if you have further questions or concerns. We’re here to help.

  • The topic ‘Not able to buy my own DOMAIN’ is closed to new replies.