Not able to cancel my subscription. It just taking me to this screen. Please cancel

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  sthigpen05 · Member · Aug 6, 2020 at 8:22 pm

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  Not able to cancel my subscription. It just keeps taking me to this screen. Please Cancel.

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  supernovia · Staff · Aug 6, 2020 at 10:07 pm

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  Hi @sthigpen05, I don’t see any active subscriptions on this account. Do you have another username with us, with a different site? If so, can you send a link to the site, or log out and log in again as the other user?

  We’ll go from there.