not able to change mx records in dns

• 

  royalindia123 · Member · Apr 19, 2021 at 5:45 am

  • Copy link
  • Add topic to favorites

  i have to change my mx records

• 

  staartmees · Member · Apr 19, 2021 at 6:05 am

  • Copy link

  To know more about changing DNS, https://wordpress.com/support/add-email/add-other-email/

• 

  staff-mckluskey · Staff · Apr 19, 2021 at 7:27 am

  • Copy link

  Hi there!

  What exactly are you trying to achieve?
  You do not have a custom domain currently, so there’s no place you could add any additional DNS records.
  If you’d like to add a custom email, you’ll first need to add a custom domain to your site.

  Let me know if you have any more questions regarding that.

• 

  royalindia123 · Member · Apr 20, 2021 at 6:09 am

  • Copy link

  help me they are asking additional fee

• 

  justjennifer · Member · Apr 20, 2021 at 6:54 am

  • Copy link

  Hi there, Who is asking for an additional fee?

  Please share the address of the site you need help with. Once we know that we can point you in the right direction for support.

• 

  fstat · Staff · Apr 20, 2021 at 9:41 am

  • Copy link

  Hi there,

  We’re already helping you in a ticket. Please follow up there and don’t create additional tickets or forum threads.