not able to change theme

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  letgowithlove · Member · Aug 18, 2017 at 2:37 pm

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  Hi. I have been made an administrator of a blog, and I would like to change the theme. I am not able to. the option of “themes” doesn’t show up on the dashboard and I am not able to activate a them from the Theme Showcase. Thanks for any insight into this issue. my email address is [moderator’s note: email redacted]

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Aug 18, 2017 at 8:00 pm

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  Hi there – you have the role of Editor on the site, that’s why you can’t change the theme. Please ask the site owner to make you Administrator if you need to be able to switch themes.

  Let me know how it goes!

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  worldwideimpressions · Member · Aug 18, 2017 at 10:56 pm

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  Hi,

  I have the same issue, except I am the Administrator and still not able to change the theme. I changed it a few hours ago but now not able to.

  Please advise!

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  jessicasandell · Member · Aug 19, 2017 at 4:33 am

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  I also can’t change or customise my theme- it says unable to change theme, contact support
  Please advise??

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  kathrynwp · Staff · Aug 21, 2017 at 2:40 pm

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  worldwideimpressions – what’s the URL of the WordPress.com site you’re having trouble with?

  jessicasandell – please continue in your own thread here:

  https://en.forums.wordpress.com/topic/theme-and-web-address