Not able to create a wordpress site

  • Unknown's avatar
    borboletalove969 · Member ·

    Hi WordPress Team,

    in 2017 I created a wordpress site connected to my domain borboletacestuje.com. As I was not using the site, it somehow disappeared. Years passed and I decided to get back to my blogging. The site does not exist anymore.

    I tried to create a new site connected to borboletacestuje.com, but it says the site already exists. When I go to borboletacestuje.com and I try to sign in, it says the site doesn’t exist.

    Are you able to help me to sort out this issue?

    Thank you.

    Jana

  • Unknown's avatar
    obt28 · Member ·

    Hello Jana,

    Thanks for writing in!

    Please be patient a WordPress staff would be attending to you shortly.

    Best,
    obt

  • Unknown's avatar
    shubhamgmath · Member ·

    @borboletalove969

    The domain borboletacestuje.com is registered with Fast Domain and connected with the site hosted on Bluehost.

    So, I think your site is using WordPress.org platform. Please contact your hosting provider once.
    https://www.whois.com/whois/borboletacestuje.com

    This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

    You can also post your question in WordPress.org forum. Here is the link for same:
    https://wordpress.org/support/

    WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

    Hope this helps.

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