Not able to customize a theme

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  maritamashiro · Member · May 23, 2018 at 9:37 pm

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  Hi!
  Every time I try to customize a theme and the log in page appears again, a error message saying ‘Invalid e-mail’ shows up. What should I do?

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  nicholasmiranda · Member · May 23, 2018 at 9:40 pm

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  Hi there!

  What is the address of your site? This will help me figure out what is going on. Thanks.

  Nick M.

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  maritamashiro · Member · May 30, 2018 at 4:49 pm

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  Sure! It’s designcreativelearning.com

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  gemmacevans · Member · May 31, 2018 at 10:10 am

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  Hi maritamashiro,

  designcreativelearning.com is a WordPress.org site hosted by Bluehost, rather than WordPress.com:

  WordPress.com vs. WordPress.org

  The login details for your account on designcreativelearning.com are stored on Bluehost’s servers, which means we do not have access to that information.

  You will need to login with the details for your account on designcreativelearning.com, not your WordPress.com account. Please contact Bluehost for help if you are unable to login using that information.

  Best of luck getting this sorted.