not able to edit my page

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  iraskaya · Member · Sep 22, 2017 at 2:12 am

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  I am trying to edit content on my website and every time I press ‘edit’ it takes me to a blank page.

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Sep 22, 2017 at 9:37 pm

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  Hi,

  That may be a browser issue. Have you tried updating the browser, switching to another browser, or trying to access a page editor on another device?

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  timethief · Member · Sep 22, 2017 at 9:41 pm

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  Hi there,

  Please act on all the tips here https://en.support.wordpress.com/browser-issues/ first.

  • Make sure you are running an up to date browser version found at http://browsehappy.com
  • Make sure you have both JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
  • Disable any adblocker browser add-ons and all browser extensions and adons.
  • Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  • Try using another browser.

  If you are not successful please post this specific info here:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Sep 22, 2017 at 9:43 pm

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  @musicdoc1

  Good day to you. :) I chimed in as what was needed was already loaded into my browser.

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  musicdoc1 · Member · Sep 22, 2017 at 9:55 pm

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  @timethief,

  Howdy! That’s fine. : )

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  iraskaya · Member · Sep 23, 2017 at 3:42 pm

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  Hi there, not sure about the browser cause other family members use same computer with the same browser and have no problems as I do.

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  musicdoc1 · Member · Sep 23, 2017 at 5:42 pm

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  Are the other family members blogging on WordPress.com? There might be compatibility issues present between WP.com and the browser which are not evident on other sites.

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  musicdoc1 · Member · Sep 23, 2017 at 5:46 pm

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  That is, the same compatibility issues do not necessarily arise between the browser and other sites in the web.

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  iraskaya · Member · Sep 23, 2017 at 7:18 pm

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  yes they on wordpress as well

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  musicdoc1 · Member · Sep 23, 2017 at 8:51 pm

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  Okay, thanks. I’ve called for staff attention to the topic. Staff will respond here.

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  staff-doublebassd · Staff · Sep 23, 2017 at 9:53 pm

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  Hi there,

  I clicked edit to access your content and did not have any issues on my end. Can you either try a different browser or clear your cache and see if that makes any difference on your end?

  Let me know what you see.

  Thanks!