Not able to enter my card details and get my premium plan

• 

  jeel224317 · Member · Dec 8, 2025 at 5:36 am

  • Copy link
  • Add topic to favorites

  it is coming that error hyptsi i dont know whats it is

  The blog I need help with is: (visible only to logged in users)

• 

  jamesgreatjim · Member · Dec 8, 2025 at 6:58 am

  • Copy link

  Hi @jeel224317, how are you today? If I understand correctly, you are encountering an error on your website when trying to pay for the premium plan using your card. I understand the frustration you are going through and am here to help.

  Could you please share a screenshot of the error you are experiencing?

  I will be able to diagnose the issue further once you have uploaded the screenshot.

  Thanks,

  Jim

• 

  justjennifer · Member · Dec 8, 2025 at 11:26 am

  • Copy link

  Hi there @jeel224317 to troubleshoot this payment error, you’ll want to read and follow this support guide:

  https://wordpress.com/support/payment/troubleshooting-payment-errors/#error-code-axlzne-or-hytfsi

  Post back here if you need further help.