Not able to log into my account

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  oneglobepress · Member · Oct 12, 2021 at 5:23 pm

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  Help me log in

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Oct 12, 2021 at 5:27 pm

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  What is the URL of the site you’re trying to access?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  oneglobepress · Member · Oct 12, 2021 at 5:30 pm

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  http://www.oneglobepress.com

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  oneglobepress · Member · Oct 12, 2021 at 5:32 pm

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  My user name and password has no been changed, yet system will not let me in

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  staff-blorbo · Staff · Oct 12, 2021 at 5:32 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/