Not able to log into my wordpress

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  hairsmom · Member · Nov 30, 2021 at 9:37 pm

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  Hi there,
  I’ve been trying to log into my other WordPress account and I can’t figure it out at all. I have my username (Gina) but I forgot what email and the password for my account. This account if for our website hairstalent.com Please please help us!

  Thank you.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Nov 30, 2021 at 10:23 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  Based on the error I see there though, you’ll need to contact GoDaddy about this: https://www.godaddy.com/help