Not able to login

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  b4manoj100 · Member · May 23, 2015 at 3:54 pm

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  This is getting frustrating for me. I don’t know how the 2 steps authentication got activated on my account. And I lost my authenticator generated code. Now I am trying for sms recovery but not receiving any sms. So not able to get in at all.

  In order to report any issue I had to have account. So I have created this account to report this issue. My username is techiemanoj.

  I just want to get rid of that two steps authentication. Please help me to get out of this.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 23, 2015 at 4:30 pm

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  See here https://en.support.wordpress.com/security/two-step-authentication/#disabling-two-step-authentication

  See also the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  Note: If you submitted an account recovery form and Account Recovery Staff have a backlog then you will have to wait in the queue until they help those who contacted them before you did.