not able to login in admin panel of WordPress website

  • Unknown's avatar
    tiptipinternal · Member ·

    hello all,

    i have website tiptip.in , live site for user is working but wp-admin panel is not, here is the error

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    i am using the AWS web hosting, and domain from GoDaddy, i know this problem started because of i have used any plugin which is not okay with my site

    but now i do not know how to solve it please help me ASAP if you can

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    It means we’re unable to help with this site.

    We’d recommend reaching out to the hosting provider for further assistance.

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
    https://wordpress.org/support/forums/

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