Not able to login to backend

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  directoroperations40bf531909 · Member · Aug 5, 2020 at 4:31 pm

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  Hi, I am not able to login to utsu.ca back end. Could you please help me to reset the password, email associated with utsu.ca is (email visible only to moderators and staff).

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  supernovia · Staff · Aug 5, 2020 at 10:13 pm

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  Hi, are you using utsu.ca/wp-admin?

  If so, I can’t see on our end why you wouldn’t be able to access it, since the site is not hosted here on our servers. But your host may be able to help you figure it out. Or, if you’ve just lost your login info, you can ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/

  Going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
  https://wordpress.com/pricing

  Cheers!