Not able to login to my website

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  betaamakers · Member · Dec 20, 2021 at 6:37 am

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  Please help me login to my website, I tried reaching out your support time , but got no response earlier also.

  Correct account: Unknown

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  mohammadriyad · Member · Dec 20, 2021 at 6:47 am

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  Hi there,
  Would you please share your website address on which you are trying to login?
  Thanks

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  betaamakers · Member · Dec 20, 2021 at 6:58 am

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  Hey Mohammad!

  This is my website link ( http://beta-makerslab.com/wp-login.php ),Kindly help me with this as soon as possible.

  Thanks.

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  mohammadriyad · Member · Dec 20, 2021 at 8:07 am

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  Hi there,
  This is WordPress.com forum, your website is using the open source WordPress software (from WordPress.org) which is hosted elsewhere rather than WordPress.com. Which means, WordPress.com staff are limited to access the file hosted elsewhere. Please know more here about the differences https://wordpress.com/support/com-vs-org/

  However, if you are having trouble in resetting password you can find support at this article https://wordpress.org/support/article/resetting-your-password/

  For general discussion about open source software, you can  find community advice here https://wordpress.org/support/forums/ where you’ll find more experts who are using the same software as you to provide help.

  If the error is still not solved, please try to contact your hosting providor’s support team who may be able to assist.

  Thanks