Not able to manage subscriptions

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  hachofono · Member · Dec 18, 2020 at 12:07 am

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  I cannot see my subscriptions from woo commerce, it says to verify the email, i did it and i dont get any, im not able to check or manage the subscriptions and they are about to charge my card for something im not using.

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  ryrhino00 · Member · Dec 18, 2020 at 2:54 am

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  Hi,

  This forum is for WordPress .com

  If you have a wordpress.com business plan or a self-hosted site with a paid extension please use this link for Woocommerce support.

  https://woocommerce.com/my-account/create-a-ticket/

  If you do not have a paid extension please use this link for Woocommerce support.

  https://wordpress.org/support/plugin/woocommerce

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  kokkieh · Staff · Dec 18, 2020 at 10:23 am

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  Hi there,

  Our logs show your WordPress.com account was verified around 11 hours ago.

  If you’re still seeing an error that you need to verify on WooCommerce.com, log out of both WordPress.com and WooCommerce.com, and then clear all browser cookies for those two websites. Then log back in.

  Let me know if that doesn’t work.