Not able to open or use my website

• 

  himanshukumargupta1 · Member · Jul 17, 2021 at 11:07 am

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  can you pls help me in getting open

  Site: simplymystic.in.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-mckluskey · Staff · Jul 18, 2021 at 8:30 am

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  Hi there!

  I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can either reach out to your host or look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.