Not able to purchase monthly plan

• 

  myviewpiont · Member · May 11, 2022 at 4:34 pm

  • Copy link
  • Add topic to favorites

  I am unable to renew my monthly subscription plan, they are showing annual plan in which am not interested at all. kindly update me on it.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · May 11, 2022 at 5:44 pm

  • Copy link

  Hi there!

  It looks like May’s payment was declined by your bank. I would contact your bank to confirm they are not blocking the payment, and if they are, let them know that this is a valid transaction. It looks like you have needed to do this in the past as well.

  We’ll follow up with you via email (subject line [WordPress.com] Follow up to your forums post) with more information.

  Thanks!