Not able to renew domain
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I have purchased this domain in godaddy and I have renewed it till 05-09-2017, but still
http://anentrepreneurialjourney.com/ shows error message that the domain has expired, when i try to do ‘Renew Now’ the web page is blank, can you please let me know how to put the site back online?The blog I need help with is: (visible only to logged in users)
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Hi,
I’ve added the modlook tag to bring staff attention to this thread. You may do that in the future to have a staff member to help you. -
catiakitahara tagged this thread with modlook for a Staff follow-up and I did some checking.
There is no domain mapping upgrade for anentrepreneurialjourney.com. If you would like to use this domain you will first need to set up domain mapping. https://en.support.wordpress.com/map-existing-domain/
You need to renew the domain mapping upgrade here at wordpress.com every year. Have you done that?
When you are logged in under the same username account that purchased the upgrade what do you see in these two locations please?
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/ -
Yep, you should follow the instructions provided by timethief.
It does appear you had a domain mapping upgrade, but it’s since expired. The owner of that upgrade will need to renew it at:
https://anentrepreneurialjourney.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
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@timethief – I tried to map the domain, when I go to this URL https://wordpress.com/domains/manage/anentrepreneurialjourney.com, the website keeps flickering which is not letting me to do any upgrades, and also I couldnt see any option for doing upgrade.
@chrisrudzki – I tried the opening the URL that you have added in the comment, but it says PAGE NOT FOUND.
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