not able to sign in to my wordpress.com account.

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  hexpit · Member · Apr 5, 2014 at 12:00 pm

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  i need the help with attrixtech.wordpress.com
  i have created this account with (email visible only to moderators and staff) id for which i activated 2step verification. now i have lost my phone and not able to login to wordpress because send sms is not working for me.

  kindly help me with the same.

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  timethief · Member · Apr 5, 2014 at 7:12 pm

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  Hi there,
  Please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and be patient while waiting for Staff to get back to you.

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  hexpit · Member · Apr 5, 2014 at 7:39 pm

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  I have none of the options required for the link. I have access to the official website of attrixtechnologies. Kindly its a humble request to let me use my account. I will be thankful. I agree to submit my official govt. Issued identification card.

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  timethief · Member · Apr 5, 2014 at 7:43 pm

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  Understand that I cannot help you. Account recovery cannot be done in any public support forum thread. You need to fill in as much information as you have on the Account Recovery form and and submit it. Then the Account Recovery Team will communicate by email with you.

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  hexpit · Member · Apr 5, 2014 at 9:48 pm

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  But I dont have these information with me.

  All I can do is to request the sms for verification. But whenever I click on the send sms link it does nothing. There is some problem with sms sending. Kindly resolve this issue. Once this problem Is lifted I will be able to loging in via my registered phone number.

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  kardotim · Member · Apr 9, 2014 at 8:56 am

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  I’ve just sent a backup code to the account owner. Please let us know if you need any further assistance!