Not able to to the admin console

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  lljewel · Member · Oct 23, 2017 at 4:46 pm

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  hi there,
  I am not able to go to the admin console through my website. http://www.lljewel.com/wp-admin results in ‘Something went wrong, please try again.’

  Can you please check and advise?

  Thanks,
  Ro

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  stefbarz · Member · Oct 23, 2017 at 5:03 pm

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  Hi there,

  It looks like the blog you need help with is a self-hosted WordPress.org site. These forums are for sites hosted on WordPress.com.
  For information on the differences between the two, please check this support page here:

  WordPress.com vs. WordPress.org

  For WordPress.org support, you can visit:

  https://wordpress.org/support/

  You can find all the documentation for WordPress.org (lessons, troubleshooting, etc.) here:

  https://codex.wordpress.org/Main_Page

  Hope this helps!

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  lljewel · Member · Oct 24, 2017 at 4:35 pm

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  Thanks Stefbarz. I am using WordPress.com but for some reason getting that error. Is there a WordPress support that I can send an email to? I am newbie trying to figure out my way through WordPress

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  stefbarz · Member · Oct 24, 2017 at 6:12 pm

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  @lljewe

  Your site is hosted by Godaddy, so your using the self-hosted version (WordPress.org) of the WordPress software on your site (please read the link I posted above about the differences between the two). The best place to ask for help is the dedicated WordPress.org forum (there are a lot of capable users there that can help you). Said so, since your a WooCommerce user also, you can try to submit a ticket to the WooCommerce Support here (in case the issue is related with WooCommerce).

  Hope is all clear!