Not able to update

  • Unknown's avatar
    nylzpradhan869840731 · Member ·

    I am not able to update my wordpress site to 4.9.8. It shows me the error:
    Download failed.: The checksum of the file (d41d8cd98f00b204e9800998ecf8427e) does not match the expected checksum value (9cfb541f5ec30005812fcf0e4ab1be8e). What do I do? Please help.

  • Unknown's avatar
    garysixtyeight · Member ·

    Hi there,

    Please contact your hosting company for support.

    This error is often (but not always) caused by running out of disk space to store new updates on a server.

    The forum you’ve posted this thread in only provides support for sites hosted here at WordPress.com, not self-hosted WordPress sites.

    If you’d like to learn more about the differences between WordPress.com (the hosted service) and WordPress.org (the software), please see this guide:

    WordPress.com vs. WordPress.org

    Good luck!

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