Not able to upgrade
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I’m trying to pay the premium fee for our blog site but am getting a message that the domain is already registered. The automatic billing was attached to an incorrect card.. I would hate to lose the blog because of this mistake
The blog I need help with is: (visible only to logged in users)
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What is the domain URL? What is the exact URL starting with http:// of the site you refer to please?
I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting. And, that is why we are all prompted to provide the relevant URL when we create a new thread.
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I’m sorry I had never used this feature and didn’t realize that the question was being submitted to a forum, I thought this was directed to Word Press privately
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I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I receive the response that domain mapping is not available but am not able to pay for mapping or to pay the $99 upgrade fee.
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Hey there,
I have reactivated your premium upgrades as well as your domain, punkrocksewingcircle.com, for it was never unregistered from your account.
I sent a manual payment your way to purchase the upgrades when you get a chance.
Let me know if you have any questions.
Thanks!
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