Not able to upgrade

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  knoweverythingfromhere · Member · Mar 26, 2016 at 9:59 am

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  At time of making payment via credit card I am getting message that – This transaction cannot be proceeded’ Can you please help?

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Mar 26, 2016 at 11:40 am

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  I’ve seen that error message come up when payment from a particular country is not supported. If you do not see your country listed here, then check out Timethief’s response in this forum post for alternative ways to pay.

  If your country is listed on that page, add “modlook” to the tags section of this forum thread to flag it for a staff member’s attention.

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  knoweverythingfromhere · Member · Mar 26, 2016 at 3:11 pm

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  @micawbr, thanks for reply.

  I am doing payment via credit card and not paypal. And in that my country India is listed. still it is showing This transaction cannot be processed.

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  micawbr · Member · Mar 27, 2016 at 12:27 pm

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  I’ve tagged this for a staff member to look into.

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  staff-ozmodiar · Staff · Mar 28, 2016 at 9:50 pm

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  Are you trying to renew an upgrade?

  If so, the issue is because the account you are posting from is not the owner of that upgrade. You will need to log into the upgrade owner’s account in order to renew.

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  staff-ozmodiar · Staff · Mar 28, 2016 at 9:51 pm

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  If it is a new purchase, do you have a different payment form you can try?