Not able to upgrade

  • Unknown's avatar
    varunakhullar · Member ·

    Hello helpdesk

    I am trying to upgrade my blogsite but credit card is not being accepted.

    I am based in United States and using a local card. This blog was created in a different country. Is that why it is not accepting the credit card?

    There is no blocking at the bank’s end.

    Also, is there a live chat option to discuss my case?

    Thanks
    Varuna

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hello Varuna,

    Many thanks for reaching out.

    Can you tell me if you’re seeing any error messages when making a purchase? The reason why I ask is because I can’t see any hindrances on the account when it comes to making a purchase.

    Many thanks in advance.

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