Not able to upgrade my blog

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  mountaingirl15 · Member · Oct 23, 2017 at 2:48 pm

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  Hii…I tried to upgrade my blog (banihalogy) from free to personal. I entered all my MasterCard data correctly but it’s not working. My account has the amount required, still it says ‘declined’ Can I pay through mPay of J&K bank? (my bank) please help me…

  The blog I need help with is: (visible only to logged in users)

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  theblakesheep · Member · Oct 23, 2017 at 2:55 pm

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  Hello!

  If you card isn’t working, it is likely an issue with your bank/country authorization. Unfortunately, WordPress does not accept mPay or any mobile pay services.

  WordPress accepts all major credit and debit cards, and you can also pay directly through your PayPal account.

  Are you able to try with a PayPal account?

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  edequalsawesome · Staff · Oct 23, 2017 at 2:56 pm

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  Hi, there!

  Since it’s a billing issue, I’ve added the modlook tag to flag a Happiness Engineer, since they’re the ones who can help you out with that :)

  Good luck!

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  eemmanuelokon · Member · Oct 23, 2017 at 3:09 pm

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  Hi @mountaingirl15

  All major credit and debit cards are accepted. Pay directly through your PayPal account if you have one (or get one if you don’t) as @theblakesheep suggested.

  Check the link for more payment options https://en.support.wordpress.com/payment/

  Let us know if you succeed

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  staff-zinnia · Staff · Oct 23, 2017 at 3:45 pm

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  Hello –

  Please make sure that a modlook tag gets added to all payment related questions.

  mountaingirl15 – Please let me know if you are unable to process the payment via PayPal or a different card.

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  mountaingirl15 · Member · Oct 23, 2017 at 5:08 pm

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  Apparently my bank doesn’t support international transactions. Can i pay through paytm?

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  staff-zinnia · Staff · Oct 24, 2017 at 1:51 pm

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  In this situation it’d be best to use PayPal.