Not able to upgrade my plans

  • Unknown's avatar
    dickpower4456 · Member ·

    Dear team,
    I’m facing an issue since morning I’m not able to upgrade my plans from Free to the Business plan.
    I’ve received an Error while adding payment option & same error at the time of making payment ‘Error authorizing credit card. Please Contact Support quoting error HYTFSI’
    I’m using my Visa Debit card Try to resolve this Issue Asap.

    Reards
    Akshat Pachauri

  • staff-blorbo · Staff ·

    Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport (at) wordpress (dot) com if you prefer that.

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