Not able to upgrade plan

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  familymattersoc · Member · Oct 12, 2018 at 10:26 pm

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  I have an existing website with wordpress with the free plan. I would like to upgrade to the personal plan, but it is not letting me purchase it for my existing website.

  The blog I need help with is: (visible only to logged in users)

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  yashitamittal · Member · Oct 13, 2018 at 9:28 am

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  Hi there,

  Please go to this link to add a plan to your existing website:
  https://wordpress.com/plans

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  fstat · Staff · Oct 14, 2018 at 5:12 pm

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  Hi there,

  Can you please let us know which of the three sites under your account you want to purchase the Personal plan for?

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  familymattersoc · Member · Oct 15, 2018 at 5:13 am

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  Hello,

  I decided I want to purchase the Business plan again…
  I have tried to buy it on the website and simply cannot figure it out. Will you execute the transaction for the Business plan for divorcehelpoc.net? There is already a credit card on file.

  Thanks

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  gemmacevans · Member · Oct 15, 2018 at 9:22 am

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  Do you want to purchase the Business plan for divorceshepherds.wordpress.com and connected divorcehelpoc.net to the site with domain mapping? I just want to check as you were previously mapping a different domain (divorceshepherds.com) to that site.

  If those details are correct, just let me know and I will send a payment request for the Business plan cost.

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  familymattersoc · Member · Oct 16, 2018 at 3:47 am

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  Yes, I want to purchase the Business plan for divorceshepherds.wordpress.com which will be mapped to divorcehelpoc.net. Thank you.

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  supernovia · Staff · Oct 16, 2018 at 11:47 pm

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  @rudolflouisgarcia Thanks for confirming! We’ve sent a payment request — once that’s taken care of, update us here and we’ll re-add the plan for you. Cheers!