Not able to upload custom header
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Hi,
I use the theme Twenty Ten, which does allow for custom headers. But every header I try to upload is refused with the notification: “Could not process image. Go back and try again”
Does anyone have an idea what I moght be doing wrong?
Thanks
The blog I need help with is: (visible only to logged in users)
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Hi. You may also try the typical routine of emptying cache and deleting cookies, and even trying another browser:
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Thanks, I tried both (changing browser and clearing cache) but still get the same results?
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Oh sorry you already did that. Maybe try a different format of image or maybe the size of the image is too big.
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@lifeinaframephotography: What is the size of the header as well as the type of file and resolution?
Try using a lower resolution version of the header.
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I’ll just add, make sure it is actually a PNG, GIF or JPG, and that the file name has a .jpg, .gif or .png extension, and although the image stuff here is less picky than in the past, make sure the file name does not contain any spaces or special characters, and make sure it isn’t too long. In fact, something like my-header.jpg or .gif or .png would be suggested.
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Yep, and optimize and presize the image before uploading it in order to prevent cropping and get the best image quality possible.
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