Not able to view my website after clearing cache

  • Unknown's avatar
    rusherstoys · Member ·

    Anyone have any advice on this as I cannot see my website through Safari or Chrome on my mac or iphone after clearing cache. We just launched our site and are moving our domain over but right now all we get is the oops page cannot be found and this is showing are old website format that we started with on Word Press but changed designs. Any thoughts on this?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I see that you’ve connected your domain to your WordPress.com site. However, there’s one last step for the connection to be completed. You need to update the name servers to ours. Then the domain will start pointing here.

    I see that your current registrar is Google, so here are the instructions now how to update the name servers:

    https://support.google.com/domains/answer/3290309

    The nameservers to use are the following.

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    For more information, you can check our Domain Connection documentation.

    WP
    Domains » Connect a Domain
    in WordPress.com Support
    5 min read
    If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Once you complete the steps below, instead of your site address being something like yourgroovysite.wordpress.com, your site’s address will be something like yourgroovydomain.com. Follow the steps in this guide to keep your domain registered with your current provider and use it to show
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